Privacy Policy

Effective Date: 31 August 2024
Last Updated: 24 June 2025

Baniwale Naturals Pvt. Ltd. ("we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We collect the following personal data when you interact with our website:

• Name
• Email address
• Phone number
• Shipping/billing address

2. How We Collect Information

We collect data via:

• Website forms (e.g., checkout, registration, contact forms)

We do not collect data from third-party sources or through cookies (except standard analytics).

3. Purpose of Collection

We use your data to:

• Fulfill and deliver your orders
• Communicate about your purchases
• Send marketing and promotional communications (where consented)

4. Use of Analytics

We use Google Analytics for improving user experience. This tool helps us understand website usage patterns.

5. Data Sharing

We do not sell or rent your personal data. Data may be shared only with trusted third parties such as:

• Shipping partners (e.g., Delhivery)
• Payment gateways
• Social media platforms for remarketing (if applicable)

6. Data Retention

We retain customer data for up to 1 year after the transaction is completed unless otherwise required by law.

7. Data Security

Your data is stored on secure Shopify servers with industry-standard encryption and safeguards.

8. Your Rights

You have the right to:

• Request correction or deletion of your data
• Opt out of marketing communication at any time

To exercise these rights, please contact us at info@baniwalenaturals.com

9. Jurisdiction

We only serve and process data of users within India.